Welcome to the Star Bounce Quest Help Center
Find answers to common questions, troubleshoot issues, or contact our support team for assistance with Star Bounce Quest.
Common Issues & Solutions
The game won't load or crashes. What should I do?
Try the following steps:
- Ensure your device has a stable internet connection (if playing online).
- Clear your browser cache or app data.
- Update to the latest version of Star Bounce Quest.
- Restart your device and try again.
If the issue persists, contact us at fazlirabbirabbi989@gmail.com.
My progress isn't saving. How can I fix this?
Ensure you're logged into your account for cloud syncing. Check your internet connection and try these steps:
- Log out and log back in.
- Verify that cloud sync is enabled in the game settings.
- Contact support if the issue continues.
How do I pause the game?
Press the 'P' key on your keyboard or tap the screen on mobile devices. You can also use the device's back button on mobile.
I made an in-app purchase, but it’s not showing up.
Please try:
- Restarting the game.
- Checking your purchase history in the App Store or Google Play.
- Contacting us with your purchase receipt at fazlirabbirabbi989@gmail.com.
Gameplay Tips
Need help improving your skills? Check out our How to Play section for pro tips and control guides.
Contact Support
If you can’t find the answer you need, reach out to our support team: